AT&T System 85 User Manual

Page 128

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CHAPTER 8. TROUBLESHOOTING PROCEDURES FOR VOICE TERMINALS

◆

BRIDGED

displayed; your call is bridged onto an active call, and initial

warning tone heard —verification successful. Talk to bridged parties, or
release from the call.

◆

OUT OF SERVICE

displayed and reorder tone heard; press

[CANCL]

(on

attendant console) or

[Drop]

(on voice terminal). Report the out-of-service

condition to appropriate personnel.

To busy verify a hunt group:

1.

Press

[VERFY]

.

◆

VERFY light goes on.

2. Dial desired hunt group extension number.

◆

INVALID

displayed and intercept tone heard —invalid extension; press

[CANCL]

(on attendant console) or

[Drop]

(on voice terminal). Try again.

◆

TERMINATED

displayed and ringback heard—called extension is idle and

being rung.

Verification is successful. Talk to called party or release from

the call.

◆

ALL MADE BUSY

displayed, and reorder tone heard—all hunt

members have activated make busy, Release from the call, and try
later.

◆

DENIED

displayed, and reorder tone heard—all hunt group members

on a call. Release from the call and try again later.

group

again

active

●

OUT OF SERVICE

displayed, and reorder tone heard; press

[CANCL]

(on

attendant conso!e) or

[Drop]

(on voice terminal). Report the out-of-service

condition to appropriate personnel.

To busy verify a trunk:

1.

Press

[VERFY]

.

●

VERFY light goes on.

2 .

2. Dial desired trunk access code, or press desired Trunk Group Select button.

●

Dial tone—go to step 3.

◆

DENIED

displayed, and intercept tone heard —invalid trunk access code or

trunk group; press

[CANCL]

(on attendant console) or

[Drop]

(on voice terminal).

Try again.

8-9

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