AT&T System 85 - Manual (Page 56)

CHAPTER 4. OPERATING FEATURES
4. Press [RELEASE] .
Display and ATND lights go off. PA light goes on.
Busy Verification of Lines
Allows you to check a busy extension number to determine if the extension is really busy or
appears busy because of a trouble condition.
On multi-appearance telephone/voice
terminals, the verification attempt is directed toward the in-use appearance on the primary
voice terminal associated with the extension. Primary means the first voice terminal to which
an extension number is assigned.
When Privacy is provided, you are prevented from
checking busy lines. When you are in a Tenant Services environment, you can only verify
extensions in your partition or partition 0 (zero). If you attempt to verify extensions in other
partitions, intercept tone is returned.
To busy verify an extension number of a single-line telephone/voice terminal:
1.
2.
3.
4.
5.
Place the caller requesting verification on hold.
Press an idle loop button.
ATND light goes on. PA light goes off.
Press [VERFY] .
VERFY light goes on.
Press appropriate hundreds group select button.
Group select light goes on.
Press DXS button for the extension
Listen for tone:
number.
Warning tone—starts before connection to a busy extension to ensure user privacy.
Extension is busy if you hear conversation after the tone. Extension may be out of
order or holding a call if you do not hear conversation after the tone.
Ringback tone—extension is idle and is being rung. Busy verification is canceled.
VERFY light goes off.
Reorder tone— BUSY light goes on. Feature is temporarily denied because a call is
being held or the telephone/voice terminal is in some other transient state.
Intercept tone—feature is permanently denied, or the extension number is a Vector
Directory Number (VDN).
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