AT&T System 85 User Manual

Page 131

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CHAPTER 8. TROUBLESHOOTING PROCEDURES FOR VOICE TERMINALS

List measurements commands display information about trunk, hunt, and attendant

groups. For example, trunk outage measurements are provided on the four trunks
that were out of service the most during a measurement period. Measurements of

lightly used trunks offer information on the five trunks in each trunk group that have

carried the fewest calls. Measurement displays may provide data that should be
referred to maintenance personnel.

The monitor system command provides a current system status report on line. The
report contains attendant and maintenance status, updated every minute, and traffic
status, updated once every hour.

Attendant status shows the number of consoles

enabled and cancelled. Maintenance status shows the number of major and minor
alarms by category (trunks, stations, and other resources); it also shows whether or

not the remote maintenance facility has. been informed. Traffic status is of particular
interest to the System Manager. It shows the call-handling status of trunk groups,
hunt groups, and the attendant group.

The System Manager can determine group

and queue sizes, number of active trunks, and number of queued calls in each group.

For detailed information on the use of the
refer to the following manuals:

AT&T System 85, SMT Administration

SMT (System 85) or Manager™

II

(Generic 2),

Management, 555-103-501

AT&T System 85, System Management, 555-103-108

DEFlNITY Manager

II,

Operation, 555-104-505

DEFINITY Communications System, Generic 2, Administration Procedures, 555-104-506

DEFINITY Communications System,

Generic 2, Administration of Features and

Hardware, 555-104-507

DEFINITY Communications System, Generic 2, Maintenance Procedures, 555-104-117

DEFINITY Communications
555-104-118

DEFINITY Communications
555-104-113

System, Generic 2, Maintenance Repair Strategies,

System, and System 75 and System 85, Port Tester,

8-12

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