AT&T System 85 - Manual (Page 36)

CHAPTER 4. OPERATING PROCEDURES
Outgoing Calls
You can place two types of outgoing calls:
Outgoing calls from system users who request connection to a trunk (outside line) so they
can dial an outside number.
Outgoing calls from system users who request that you complete an outside call” for them.
The procedure consists of connecting to a trunk, then dialing the requested outside
number. This type of call handling assists users who are not allowed to make outgoing
calls, or users with very busy schedules.
When you receive either request, the calling number is displayed. You hear an audible ring.
ATND light flashes, and PA light goes off.
To answer a caller:
1.
2.
3.
4.
Press [ANSWER] . Ask the caller to stay on the line.
Ringing stops. ATND light goes on.
Ask the caller for instructions.
If it is necessary to determine if a caller has permission to make outgoing calls (local
or toll), do Step 4.
Press [CLASS] . Restrictions, if any, will be displayed. Press [CLASS] again to restore the
calling number.
Connecting a Voice Terminal User to a Trunk
To connect a caller to a trunk:
1. If Call Detail Recording and Reporting (CDRR) is assigned and calls are to be
charged to an account number, do Steps 2 and 3; if CDRR is not assigned, go to
Step 4.
2. Press [START] .
Listen for dial tone.
3 .
Dial CDRR account
Listen for dial tone.
SPLIT light goes on. Caller is separated from the connection.
number access code and Account Charge Number.
4 . If the call is to be placed on a private network and Automatic Alternate Routing (AAR)
and/or Automatic Route Selection (ARS) features are active, do Step 5 to connect a
trunk; if AAR/ARS is not active, go to Step 6.
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