AT&T System 85 User Manual

Page 24

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CHAPTER 4. OPERATING PROCEDURES

2.

3.

4.

5.

6.

7.

Group select light goes on.

Check the BLF to see if the desired extension light is off.

If Call Detail Recording and Reporting (CDRR) is assigned and calls are to be

charged to an account number, do Steps 4 and 5; if not assigned, go to Step 6.

Press

[ S T A R T ]

.

Listen for dial tone.

Dial CDRR account

Listen for

Press the

Listen for

SPLIT light goes on. Caller is separated from the connection.

number access code and Account Charge Number.

dial tone.

DXS button for the requested extension number.

ringback tone, and check that BLF (requested extension number) and RING

lights go on.

Press

[RELEASE]

.

Display, ATND, RING, and
on BLF remains lighted for

SPLIT lights go off, PA light goes on. Extension number

duration of the call.

Handling an Extended Call to an Extension Number That Does Not Answer When

Attendant Release Loop (ARL) Feature Is Activated

If the call you extended is not answered and you have pressed the RELEASE button, the

ARL feature allows the call to be held off the console (releasing the loop). The call remains
off-loop until the ARL timed reminder interval expires or until the call is answered. The
interval can be set using the System Management Terminal (SMT). The RING light goes off
when you press the RELEASE button.

If the call is not answered before the ARL timed-reminder interval expires, the call goes to

the first available console. The RING light flashes, and you hear timed-reminder tone.

To answer a call:

1.

Press the loop button below the flashing RING light.

Display shows call identification. ATND light goes on. RING light goes on. PA light
goes off.

TERM

2 .

I D

Press button if you need to identify the called extension number. The original

call may have been answered by another attendant.

4-2

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