AT&T System 85 User Manual

Page 136

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CHAPTER 9. GLOSSARY

Intercept Tone

An alternating high and low tone— indicates a dialing error or denial of the service requested.

LIne

Single-line—the family of telephones/voice terminals that supports only one call at a time

Multi-appearance —the family of voice terminals on which more than one call, typically three,

can be handled at the same time on the same extension number. Only one call at a time can
have a voice connection; others can be ringing or on hold.

Lockout (Attendant)

A feature that prevents the attendant from reentering an established 2-party call held on the
console.

Loop

A voice circuit associated with an appearance button on the console; used by the attendant
to process or originate calls.

Main Location

A centralized area where attendants answer calls routed from branch locations.

Node

A local or distant system connected in a Distributed Communication System (DCS)
environment.

Off-Hook

A term signifying that the telephone/voice terminal handset has been lifted.

Off-Hook Queuing

A term that describes when a caller stays on the line until an outgoing trunk becomes
available.

On-Hook

A term signifying that the
switchhook (hung up).

telephone/voice terminal handset has been placed on the

9-5

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