AT&T System 85 - Manual (Page 29)

CHAPTER 4. OPERATING PROCEDURES
To hold a call:
1.
2.
3.
4.
5.
Press [HOLD] .
HOLD and PA lights go on. Display and ATND lights go dark.
After 30 seconds, you hear timed-reminder tone. HOLD light flashes.
Press the loop button below the flashing HOLD light to reenter the connection.
Display and ATND lights go on. PA light goes off.
Press [CANCL] to stop the tone while you are talking with the caller on hold.
At the end of every timed-reminder interval (30 second), the HOLD light flashes and
timed-reminder tone sounds. This sequence continues until the caller is connected.
Press [RELEASE] when the caller is connected, or if the caller wishes to call back later.
Display and ATND lights go off. PA light goes on.
Transferring an Incoming Trunk Call
When a voice terminal user recalls you to request that you transfer an incoming call to
another extension number, you will hear an audible ring. Then, the alphanumeric display
identifies the calling extension. ATND light above the associated loop button flashes. PA light
goes off.
To answer a recall:
1. Press the loop button below the flashing ATND light.
Audible ring stops. ANS light goes on. ATND light goes on.
2. Acknowledge the request to transfer the call.
User who requests the transfer and the incoming caller can hear you. User who
requests the transfer hangs up. ANS light and associated BLF light goes off.
To transfer a call:
1. Press the appropriate hundreds group select button.
Group select light goes on.
2. Check the BLF to see if the requested extension number light is off. If the
associated BLF light is on but the extension number is assigned to a multi-
appearance telephone/voice terminal, go to Step 3.
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