Error codes and messages – HP StorageWorks XP Remote Web Console Software User Manual

Page 160

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Table 37 Resolving XP Continuous Access Asynchronous Suspension Conditions

Recovery procedure

SIM

Causes of Suspension

Classification

According to the SIM, remove the
hardware blockade or failure.

Re-establish failed pairs (pairresync).

DB0x

DB1x

DB2x

Hardware redundancy has been lost due
to some blockade condition. As a result,
MCU-RCU communications, creating or
receiving recordsets, or the staging or
de-staging process could not complete.

The pending recordset cannot be
retained because one side of cache
storage or shared memory has been
blocked due to hardware failure.

MCU-Creating/sending recordset failed
due to unrecoverable hardware failure.

RCU-Reading/settling recordset failed
due to unrecoverable hardware failure.

The drive parity group was in
correction-access status while the XP
Continuous Access pair was in COPY
state.

MCU/RCU
hardware

Remove the failed condition at the
RCU/MCU or on the remote copy
connection.

Re-establish failed pairs (pairresync).

DB0x

DB1x

During the power-on-reset sequence, the
MCU could not communicate with the
RCU within the specified RCU ready
timeout.

The RCU could not settle the pending
recordset or could not communicate with
the MCU before the copy pending
timeout due to MCU not-ready or
inoperative facilities on the remote copy
connections.

MCU-RCU
communication

Release failed pairs (pairsplit-S).

Reconsider the performance
resources necessary, and increase
resources as needed (cache amount,
number of MCU-RCU paths, and so
on).

Re-establish failed pairs (paircreate).

DB1x

The unrecoverable RIO (remote I/O)
timeout occurred due to an overload on
the RCU or the communications facilities
on the remote copy connections.

No recordset could be sent within the
specified copy pending timeout.

The RCU could not settle the pending
recordset before the copy pending
timeout due to overload of the RIO or the
RCU itself.

RIO overload

According to the SIM generated on
the RCU, remove the failure.

Re-establish failed pairs (pairresync).

DB2x

The RIO (remote I/O) could not complete
due to the failure at the RCU.

RIO failure

No recovery procedure is required.
The MCU will automatically remove
the suspension condition during the
next power-on-reset sequence.

DB8x

The XP Continuous Access Asynchronous
pairs were temporarily suspended due
to a planned outage of the MCU.

MCU planned
outage

Error Codes and Messages

The Remote Web Console software displays error messages when error conditions occur during
XP Continuous Access operations (see

Figure 56 (page 161)

). The error message describes the error

and provides a part code and error code (Part Code = 6005, Error Code = 8736 in

Figure 56 (page

161)

). The error message may also include a storage system SVP error code. If you need to call HP

technical support for assistance, report the error code(s). See the storage system document HP
StorageWorks XP24000/XP20000 Remote Web Console Error Codes
for a list of the error codes
displayed on the Remote Web Console computer.

160 Troubleshooting

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