HP StorageWorks XP Remote Web Console Software - Manual (Page 161)

Figure 56 XP Continuous Access Error Message for a Failed Delete RCU Operation
The Delete RCU failed because the RCU still contains one or more pairs with the current MCU.
Troubleshooting When Using RAID Manager
When an error has occurred in XP Continuous Access Software pair operation using RAID Manager,
you might identify the cause of the error by referring to the log displayed on the RAID Manager
window or in the RAID Manager operation log file. The RAID Manager operation log file is stored
in the following directory by default.
The log file is stored in: /HORCM/log*/curlog/horcmlog_HOST/horcm.log
•
* is the instance number.
•
HOST is the host name.
To identify the error code using the log file, follow the procedure below. For more information
about RAID Manager, see the HP StorageWorks XP RAID Manager User's Guide.
1. Open the RAID Manager log file, and find the error code.
Example: 11:06:03-37897-10413- SSB = 0xB901,4A96
Error codes appear on the right of the equal symbol (=). On the left of the comma (,) is code
SSB1 (for example, B901) and to the right of the comma (,) is code SSB2 (for example, 4A96).
2. See “Error Code and Error Contents When Operating RAID Manager” (page 162) to find the
meaning of the error code.
For details about the error codes that are not described in “Error Code and Error Contents
When Operating RAID Manager” (page 162) , contact HP technical support. See “Calling HP
Technical Support” (page 169) .
To identify the error code using the log displayed on the RAID Manager window, follow the
procedure below. For more information, see the HP StorageWorks XP RAID Manager User's Guide.
1. Find the error code from the logs displayed on the RAID Manager window.
Figure 57 (page 161) shows an example of a log displayed on the RAID Manager window.
Figure 57 Example of a Log Displayed on RAID Manager Window
Error codes appear on the right of SSB=. The alphanumeric characters of last four digits on
the left of the comma (,) indicates SSB1 (for example, B9E1), and the alphanumeric characters
of last four digits on the right of the comma (,) indicates SSB2 (for example, B901).
2. See Table 38 (page 162) to find the meaning of the error code.
For details about the error codes that are not described in Table 38 (page 162) , contact HP
technical support (see “Calling HP Technical Support” (page 169) ).
Troubleshooting When Using RAID Manager 161