HP LaserJet 4250 User Manual
Page 142
The printer prints, but the text is wrong, garbled, or incomplete.
Cause
Solution
The printer cable is loose or defective.
Disconnect the printer cable and reconnect it.
Try a print job that you know works. If possible,
attach the cable and printer to another computer
and try a print job that you know works. Finally,
try a new cable.
The printer is on a network or sharing device and
is not receiving a clear signal.
Disconnect the printer from the network and use
a parallel or USB cable to attach it directly to a
computer. Print a job that you know works.
The wrong driver was selected in the software.
Check the software's printer selection menu to
make sure that an HP LaserJet 4250 or 4350
series printer is selected.
The software program is malfunctioning.
Try printing a job from another program.
The printer does not respond when you select Print in the software.
Cause
Solution
The printer is out of media.
Add media.
The printer might be in the manual feed mode.
Change the printer from manual-feed mode.
The cable between the computer and the printer
is not connected properly.
Disconnect and reconnect the cable.
The printer cable is defective.
If possible, attach the cable to another computer
and print a job that you know works. You might
also try using a different cable.
The wrong printer was selected in the software.
Check the software printer selection menu to
make sure that an HP LaserJet 4250 or 4350
series printer is selected.
The printer might have a jam.
Clear any jams, paying careful attention to the
duplexer area (if your model has a duplexer).
See
.
The software for the printer is not configured for
the printer port.
Check the software's printer selection menu to
make sure that it is using the correct port. If the
computer has more than one port, make sure
that the printer is attached to the correct one.
The printer is on a network and is not receiving a
signal.
Disconnect the printer from the network and use
a parallel or USB cable to attach it directly to a
computer. Reinstall the printing software. Print a
job that you know works.
Clear any stopped jobs from the print queue.
The printer is not receiving power.
If no lights are on, check the power cord
connections. Check the power switch. Check the
power source.
130
Chapter 4 Problem solving
ENWW