HP LaserJet 4250 User Manual
Page 200
The printer name, IP address, or Rendezvous host name does not appear in the printer list box in the print center.
Cause
Solution
The printer might not be ready.
Make sure that the cables are connected correctly, the
printer is on, and the ready light is on. If you are connecting
through a USB or Ethernet hub, try connecting directly to the
computer or use a different port.
The wrong connection type might be selected.
Make sure that USB, IP Printing, or Rendezvous is selected,
depending on the type of connection that exists between the
printer and the computer.
The wrong printer name, IP address, or Rendezvous host
name is being used.
Check the printer name, IP address, or Rendezvous host
name by printing a configuration page See
. Verify that the name, IP address, or Rendezvous host
name on the configuration page matches the printer name,
IP address, or Rendezvous host name in the Print Center.
The interface cable might be defective or of poor quality.
Replace the interface cable. Make sure to use a high-quality
cable.
The printer driver does not automatically set up your selected printer in Print Center.
Cause
Solution
The printer might not be ready.
Make sure that the cables are connected correctly, the
printer is on, and the ready light is on. If you are connecting
through a USB or Ethernet hub, try connecting directly to the
computer or use a different port.
The printer software might not have been installed or was
installed incorrectly.
Make sure that the HP LaserJet 4250 or 4350 series PPD is
in the following hard drive folder:
Library/Printers/
PPDs/Contents/Resources/<lang>.lproj
, where
“<lang>” represents the two-letter language code for the
language that you are using. If necessary, reinstall the
software. See the getting started guide for instructions.
The Postscript Printer Description (PPD) file is corrupt.
Delete the PPD file from the following hard drive folder:
Library/Printers/PPDs/Contents/Resources/
<lang>.lproj
, where “<lang>” represents the two-letter
language code for the language that you are using. Reinstall
the software. See the getting started guide for instructions.
The printer might not be ready.
Make sure that the cables are connected correctly, the
printer is on, and the ready light is on. If you are connecting
through a USB or Ethernet hub, try connecting directly to the
computer or use a different port.
The interface cable might be defective or of poor quality.
Replace the interface cable. Make sure to use a high-quality
cable.
A print job was not sent to the printer that you wanted.
Cause
Solution
The print queue might be stopped.
Restart the print queue. Open print monitor and select
Start Jobs.
Problems with Mac OS X (continued)
188
Chapter 4 Problem solving
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