Understanding printer messages – HP LaserJet 9000 Printer series User Manual

Page 103

Advertising
background image

Chapter 5

Problem solving

103

Understanding printer messages

Understanding printer messages

Printer messages appear on the printer control panel display to relay the normal status of the printer (such as

Processing Job

), or an error condition (such as

Close Front Door

) that needs attention. “Resolving control

panel messages” on page 104 lists messages that require attention, or that might raise questions. Messages
are listed in alphabetical order, with numeric messages at the end of the list. Not all messages are listed,
because some (such as

Ready

) are self-explanatory.

Note

Some printer messages are affected by the

AUTO CONTINUE

and

CLEARABLE WARNINGS

settings in the

CONFIGURE DEVICE

menu,

System Setup

submenu, in the printer control panel (See

“System setup

submenu” on page 186

).

Using the printer online help system

This printer features an online help system on the control panel that provides instructions for resolving most
printer errors. Certain control panel messages alternate with instructions about accessing the online help
system.

Whenever a ? appears in an error message or a message alternates with

FOR HELP PRESS ?

, press the

key

to view the help and use

and

to scroll through the message.

To exit the online help system, press

.

If a message persists

z

Some messages (e.g. requests to load a tray or a message that a previous print job is still in the printer
memory) allow you to press

to print, or to press

C

ANCEL

J

OB

to clear the job and eliminate the

message.

z

If a message persists after performing all of the recommended actions, contact an HP-authorized service
or support provider. (See the introduce guide on the product CD, or go to

www.hp.com/cposuppor t/

.)

Advertising