HP LaserJet 9000 Printer series User Manual

Page 142

Advertising
background image

Chapter 5

Problem solving

142

Correcting output quality problems

LOAD TRAY x
[TYPE] [SIZE]

paper size

message

Load the requested paper size, or press

to print on a size already loaded. The

printer has a job in the buffer and is waiting to print on the correct paper size.

Set the paper type in the control panel (See

“Control panel menus” on page 172

).

Network or shared printer
problems.

Check for network or shared printer problems by connecting your computer directly to
the printer and printing from a program you know works. If you suspect network
problems, check with your network administrator or consult the network
documentation that came with your printer network cards.

Optional Tray 4 will not work.

The power cord is not firmly plugged in to both the printer and the power receptacle.
Remove and reconnect the power cord.

Paper is loaded into optional
Tray 1, and the control panel
displays a load or manual feed
message.

Load the correct paper in the tray. (See the introduce guide on the product CD, or go
to

www.hp.com/cposuppor t/

.) If the correct paper is already loaded, press

.

Paper is not going to the correct
output location.

z

Verify that the correct output bin is selected in the printer driver. For more
information about changing printer driver settings, see the online help.

z

The paper does not meet the specifications for the output bin (See the introduce
guide on the product CD, or go to

www.hp.com/cposuppor t/

).

Paper jams and paper-feeding
problems.

z

See

“To clear jams in Trays 2 and 3” on page 87

or

“To clear jams in optional Tray

4” on page 88

.

z

Ensure that paper specifications are within recommended range. (See the
introduce guide on the product CD, or go to

www.hp.com/cposuppor t/

.)

z

Make sure the paper guides are adjusted properly and are not skewed. (See the
introduce guide on the product CD, or go to

www.hp.com/cposuppor t/

.)

z

Perform preventive maintenance if requested by the printer.

Situation

Solution

Advertising