HP LaserJet 9000 Printer series User Manual

Page 117

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Chapter 5

Problem solving

117

Understanding printer messages

41.3 UNEXPECTED SIZE
TRAY xx

alternates with

To change size press

A tray (

xx

) is loaded with paper that is longer or shorter in the feed direction than the size

configured for the tray.

Press

to get to

TRAY xx SIZE=

. Reconfigure the size in a tray so the printer will use a tray

with the size required for the print job.

If the error does not clear, turn the printer off, then turn the printer on.

If this message persists, contact an HP-authorized service or suppor t provider. (See the
introduce guide on the product CD, or go to

www.hp.com/cposupport/

.)

41.5 UNEXPECTED TYPE
TRAY xx

alternates with

To change type press

The tray (

xx

) is loaded with paper that is not the same type configured for the tray.

Press

to get to

TRAY xx TYPE=

. Reconfigure the type in a tray so the printer will use a tray

with the type required for the print job.

If the error does not clear, turn the printer off, then turn the printer on.

If this message persists, contact an HP-authorized service or suppor t provider. (See the
introduce guide on the product CD, or go to

www.hp.com/cposupport/

.)

49.xxxxx

A critical firmware error has occurred.

If this message persists, contact an HP-authorized service or suppor t provider. (See the
introduce guide on the product CD, or go to

www.hp.com/cposupport/

.)

50.x FUSER ERROR

A fuser error has occurred.

If this message persists, contact an HP-authorized service or suppor t provider. (See the
introduce guide on the product CD, or

www.hp.com/cposupport/

.)

Message

Explanation or recommended action

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