HP LaserJet 9000 Printer series User Manual

Page 141

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Chapter 5

Problem solving

141

Correcting output quality problems

Job was not stapled.

Jobs sent to the stapler might not be stapled for one or more of the following reasons:

z

One-page jobs will not be stapled.

z

The stapler is out of staples and

AUTO CONTINUE

is set to

ON

.

z

The wrong size or type of paper was used for the job.

z

More than 50 pages were sent to the stapler, exceeding its capacity.

z

The stapler has bent or broken staples in the stapler head.

z

A staple jam was recently cleared (up to two sequential jobs might not be stapled).

z

The job was sent to a bin other than the stapler bin because the wrong size or type
of paper was used for the job.

z

The interface cable to the stapler unit might be defective or not connected
properly.

Job went to a different location
than was expected.

The wrong size or type of paper was used for the job. (See the introduce guide on the
product CD, or go to

www.hp.com/cposuppor t/

.)

Last page did not print and the
Data light is on.

z

Make sure that you are using the correct printer driver.

z

Complex print job might still be processing.

z

Printer might be waiting for the end of a file that did not come with the job. Press

to send it.

z

Make sure the printer is not paused. Make sure the control panel reads

PROCESSING JOB

.

z

Pull out the print cartridge and check for paper. Reseat the print cartridge.

z

Open Trays 2 and 3. Make sure that the appropriate paper is loaded. (See the
introduce guide on the product CD, or go to

www.hp.com/cposuppor t/

.) Close the

trays.

Situation

Solution

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