HP LaserJet 9000 Printer series User Manual

Page 162

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Chapter 5

Problem solving

162

Checking the printer configuration

Event log page

The first page of the event log contains the following information:

1

Current Page Count indicates the number of pages printed from the printer.

2

Number indicates the order in which the errors occurred. The last error to occur has the highest number.

3

Error indicates the internal error code for each error.

4

Page Count indicates the number of pages printed from the printer when the error occurred.

5

Serial Number indicates the serial number of the printer.

6

Description or Personality indicates whether the error occurred due to a problem within a printer
personality or due to a printer jam.

The second page of the event log is the manufacturing page. This page contains information that might assist
HP Customer Care representatives in solving possible printer problems.

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