HP LaserJet 9000 Printer series User Manual

Page 145

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Chapter 5

Problem solving

145

Correcting output quality problems

Printer is usually slow to respond.

z

Printer speed is highly dependent on how your software application is set up,
which printer driver you are using, and how much traffic is on the network. See the
star t guide for configuration information.

z

You might need to add more memory (See

“Installing memory” on page 200

).

Printer por t problem.

Check that your computer port is configured and working properly. One way to check
this is to connect another printer to that por t on your computer and print from a
program you know works.

Printer prints only part of a page
or document.

The connection has been broken during transmission. If you move the por table device
during transmission, the connection can be broken. IRDA-compliant devices are
designed to recover from temporary connection interruptions. You have up to 40
seconds to re-establish the connection (depending on the portable device being
used).

Printer prints wrong fonts or
formats.

z

The font is not present in the printer and must be downloaded from your program,
or the proper font DIMM must be installed. Check your program to make sure the
correct printer driver has been installed and configured. To verify that the font you
want is available, print a PS or PCL font list (See

“Information menu” on

page 175

).

z

Your software selected a substitute font for one that is not available in the printer.
(See your software program manual for more information about font selection.)

Situation

Solution

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