HP LaserJet 9000 Printer series User Manual

Page 115

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Chapter 5

Problem solving

115

Understanding printer messages

13.xy.zz JAM IN
[LOCATION]

Remove jammed paper from the specified location (See

“Clearing jams” on page 83

).

Open and close the front door to clear the message.

If the message persists after all jams have been cleared, a sensor might be stuck or broken.
Contact an HP-authorized service or support provider. (See the introduce guide on the product
CD, or go to

www.hp.com/cposupport/

.)

20 INSUFFICIENT
MEMORY

To continue press

The printer received more data than can fit in its available memory. You might have tried to
transfer too many macros, soft fonts, or complex graphics.

Press

to print the transferred data (some data might be lost), then simplify the print job or

install additional memory (See

“Printer memory and expansion” on page 197

).

21 PAGE TOO
COMPLEX

alternates with

To continue press

The page formatting process was not fast enough for the printer.

Press

to print the transferred data. (Some data might be lost.)

The page protection item appears in the

CONFIGURE DEVICE - DEFAULTS - EVENTS

menu, and

should be set to

ON

to print the page. When the page is successfully printed,

PAGE

PROTECT=ON

, should be set back to

AUTO

(See

“System setup submenu” on page 186

).

If this message appears often, simplify the print job.

22 EIO x
BUFFER OVERFLOW

Too much data was sent to the EIO card in the specified slot (

x

). An improper communications

protocol might be in use.

Press

to print the transferred data. (Some data might be lost.)

Check the host configuration. If this message persists, contact an HP-authorized service or
support provider. (See the introduce guide on the product CD, or go to

www.hp.com/cposupport/

.)

Message

Explanation or recommended action

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