HP LaserJet 9000 Printer series User Manual
Page 139
Chapter 5
Problem solving
139
Correcting output quality problems
General operation problems.
For general paper operation information, see
General repeated stapler jam
problems.
z
Check to see that the job to be stapled is less than five mm (.08 inch) thick.
z
Stapler might have some trapped staple wires that are obstructing the magazine.
Remove loose staples and paper dust from the inside of the stapler (See
a staple jam from the optional stapler/stacker” on page 96
Job has been properly sent, but
the printer will not print.
If the connection is broken before the entire print job has been transmitted to the
printer (printing has not yet started), the printer might not print any of the job. Press
C
ANCEL
J
OB
to clear the printer memory. Then, reposition the portable device within
the range of operation described in
“Printing a job using FIR” on page 72
, and print
the job again.
Job has incorrect fonts.
z
If you are printing an .EPS file, try downloading the fonts contained in the .EPS file
to the printer before printing. Use the HP LaserJet Utility (See
Macintosh computers” on page 24
).
z
If the document is not printing with New York, Geneva, or Monaco fonts, go into
the Page Setup dialog box, and select Options to deselect substituted fonts.
Job is not sent to the desired
printer.
Another printer with the same or similar name might have received the print job. Make
sure that the printer name matches the name selected in the Chooser (See
).
Situation
Solution