HP LaserJet 9000 Printer series User Manual
Page 146
Chapter 5
Problem solving
146
Correcting output quality problems
Printing stops in the middle of the
job.
z
Check the control panel display for an error message.
z
If you are on a network, make sure the computer is correctly configured and that
there is not a network problem (see your network administrator).
z
Check the line voltage to make sure that it is steady and within printer
specifications. (See the introduce guide on the product CD, or go to
.) Turn the printer off and then back on.
z
Check the time-out setting in your network application. You might need to increase
it.
z
If you are trying to copy a file to the printer from the DOS prompt, use the copy
command
COPY [filename] LPTn /B
printer por t, such as LPT1 (where
n
is the
port number).
Note
To output the page, you might have to send a form feed command from the computer.
PS print job will not print.
Check the configuration in the PostScript tab of Windows. Check that Protocol is set
to AppleTalk and that Binary Data is not selected.
Software is selecting the wrong
por t.
Check your operating system por t settings to be sure the print job is being sent to the
correct por t (for example, LPT1).
The control panel and driver are
not set to the same paper size.
Make sure that the custom paper size defined from the control panel and the custom
paper size defined in the driver are the same.
The file you are trying to print
might not have the option to print
on both sides of the paper turned
on.
Make sure that the option to print on both sides of the paper is configured in the
driver.
Situation
Solution