Warranty and technical support information, Appendix c – ADTRAN ATLAS 800PLUS User Manual

Page 151

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61200226L1-1

ATLAS 800 PLUS User Manual

C-1

Appendix C

Warranty and Technical Support

Information

WARRANTY AND CUSTOMER SERVICE

ADTRAN will replace or repair this product within five years from the date of
shipment if the product does not meet its published specifications or if it fails while
in service. For detailed warranty, repair, and return information refer to the ADT-
RAN Equipment Warranty and Repair and Return Policy Procedure.

Return Material Authorization (RMA) is required prior to returning equipment to
ADTRAN.

For Service, RMA requests, or more information, see the following sections for the
correct toll-free contact number.

PRODUCT SUPPORT INFORMATION

Pre-sales Inquiries and Applications Support

Please contact your local distributor, ADTRAN Applications Engineering, or
ADTRAN Sales:

Post-Sale Support

Please contact your local distributor first. If your local distributor cannot help,
please contact ADTRAN Technical Support and have the unit serial number avail-
able.

Repair and Return

If ADTRAN Technical Support determines that a repair is needed, Technical Sup-
port will coordinate with the Customer and Product Service (CAPS) department to

Applications
Engineering

(800) 615-1176

Sales

(800) 827-0807

Technical Support

(888) 4ADTRAN

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