Vaisala Hydromet Data Collection Platform User Manual

Page 115

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Chapter 4 ___________________________________________________________ Troubleshooting

VAISALA______________________________________________________________________ 113

b.

The QML logger has power but it is not functioning.

-

Connect the terminal cable and start the AWS Client
software. To establish the terminal connection, refer to
section

Establishing Terminal Connection for

Troubleshooting on page 119

.

-

Open the logger cover and press the reset button. Refer to
section

Resetting QML Logger on page 123

. After a few

seconds, the terminal should start to display logger
startup messages.

c.

The QML logger is not sending any data (nothing is seen on
the screen).

-

After the system has been without power, for example,
when you start it for the first time, check the time and
date. Timed operations will not work if the correct time is
not set.

-

The setup is faulty. Press and keep down the reset button
for a few seconds. The QML logger will restart and
display the text

Using blank configuration

.

d.

The QML logger starts up normally, but sends error messages
during startup, for example,

!Erroneous setup file

.

-

Reload the setup.

-

Set the station parameters.

-

Restart the system.

e.

After uploading a new setup file, the AWS Client software
displays

Unhandled exception number: 39

.

-

The setup might include too many calculations; consider
removing some calculations.

-

The interval between the statistical calculations is too
short, consider executing the calculations less frequently.
You might, for example, avoid calculations which are
executed more frequently than the results are reported or
logged.

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