Garland MODUKB10000150 INDUCTION BUILT-IN MODULE-LINE GRIDDLE & BRAISING PAN User Manual

Page 30

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Troubleshooting

RTCSmp Built-In Module-Line Griddle & Braising Pan

30

Part # 4532414 Rev 2 (1/15/14)

10.3 Troubleshooting with Error Codes (for Service Technicians)

When a malfunction occurs, an Error Code (e.g. E03) alternating with the actual temperature is shown on the
display. To obtain the internal data and error code for troubleshooting, you need an IR Adapter, proper
connectors, and software. The table below is a reference guide. For further information and assistance, please
contact Garland Technical Service.

Error Code Possible Cause

Action To Take

E03

Overheated heat sink

1)

Air-cooling system obstructed

Check installation/air flow (supply of cool air).
Check fan operation.

E04

Temperature too high, griddle zone

1)

Defective sensor unit.

Check sensor unit.

E05

Error on power switch (rotary switch)

Check potentiometer and its wiring.

E06

Internal temperature too high.

1)

Check installation/air flow (supply of cool air).

E10

Communication BUS

1)

Check all wiring.

E12

High heat sink (KK) temperature.

2)

Check installation/air flow (supply of cool air).
Check fan operation.

E20

High internal temperature.

2)

Check installation/air flow (supply of cool air).

E21

Error temperature, heat sink

1)

Check wiring. Check heat sink sensor.
Contact Garland.

E24

Error temperature, internal

1)

Check temperature sensor. Contact Garland.

E30

High temperature, internal/control unit

1)

Check installation/air flow (supply of cool air).

E41

Excess temperature or error of sensor 1

*)

Check sensor 1.

E42

Excess temperature or error of sensor 2

*)

Check sensor 2.

E43

Excess temperature or error of sensor 3

*)

Check sensor 3.

E44

Excess temperature or error of sensor 4

*)

Check sensor 4.

E45

Excess temperature or error of sensor 5

*)

Check sensor 5.

E46

Excess temperature or error of sensor 6

*)

Check sensor 6.

E47

Griddle plate too hot. Individual sensors
temperature more than 290

o

C.

1)

Check sensors. Contact Garland.

1)

The induction unit stops working immediately.

2)

The induction unit is still working with reduced power cycles.

*)

The unit operates as normal.

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