Garland MODUKB10000150 INDUCTION BUILT-IN MODULE-LINE GRIDDLE & BRAISING PAN User Manual
Page 30

Troubleshooting
RTCSmp Built-In Module-Line Griddle & Braising Pan
30
Part # 4532414 Rev 2 (1/15/14)
10.3 Troubleshooting with Error Codes (for Service Technicians)
When a malfunction occurs, an Error Code (e.g. E03) alternating with the actual temperature is shown on the
display. To obtain the internal data and error code for troubleshooting, you need an IR Adapter, proper
connectors, and software. The table below is a reference guide. For further information and assistance, please
contact Garland Technical Service.
Error Code Possible Cause
Action To Take
E03
Overheated heat sink
1)
Air-cooling system obstructed
Check installation/air flow (supply of cool air).
Check fan operation.
E04
Temperature too high, griddle zone
1)
Defective sensor unit.
Check sensor unit.
E05
Error on power switch (rotary switch)
Check potentiometer and its wiring.
E06
Internal temperature too high.
1)
Check installation/air flow (supply of cool air).
E10
Communication BUS
1)
Check all wiring.
E12
High heat sink (KK) temperature.
2)
Check installation/air flow (supply of cool air).
Check fan operation.
E20
High internal temperature.
2)
Check installation/air flow (supply of cool air).
E21
Error temperature, heat sink
1)
Check wiring. Check heat sink sensor.
Contact Garland.
E24
Error temperature, internal
1)
Check temperature sensor. Contact Garland.
E30
High temperature, internal/control unit
1)
Check installation/air flow (supply of cool air).
E41
Excess temperature or error of sensor 1
*)
Check sensor 1.
E42
Excess temperature or error of sensor 2
*)
Check sensor 2.
E43
Excess temperature or error of sensor 3
*)
Check sensor 3.
E44
Excess temperature or error of sensor 4
*)
Check sensor 4.
E45
Excess temperature or error of sensor 5
*)
Check sensor 5.
E46
Excess temperature or error of sensor 6
*)
Check sensor 6.
E47
Griddle plate too hot. Individual sensors
temperature more than 290
o
C.
1)
Check sensors. Contact Garland.
1)
The induction unit stops working immediately.
2)
The induction unit is still working with reduced power cycles.
*)
The unit operates as normal.
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