4 what to do in case of problems – INFICON HPG400 ATM to High-Vacuum Gauge User Manual

Page 40

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tina31e1 (2004-05) HPG400 v1.om

In the event of a fault or a complete failure of the output signal, the gauge can eas-
ily be checked.

• Voltmeter / ohmmeter
• Allen key, size 2.5 mm
• Spare sensor (if the sensor is faulty)

The output signal is available at the sensor cable connector (Pin 2 and Pin 12).

In case of an error, it may be helpful to just turn off the supply voltage
and turn it on again after 5 seconds.

Problem

Possible cause

Correction

Output signal
permanently

≈0V

Sensor cable defective or
not correctly connected

Check the sensor cable

No supply voltage

Turn on the power supply

Gauge in an undefined
status

Turn the gauge off and on
again (reset)

Output signal

≈0.3 V

(Display: error = 8)

Hot cathode error
(sensor faulty)

Replace the sensor
(

→ 42)

Output signal

≈0.5 V

(Display: error = 9)

Pirani error
(sensor defective)

Replace the sensor
(

→ 42)

Electronics unit not
mounted correctly on
sensor

Check the connection

Display:

Internal data connection
not working

Turn the gauge off and on
again after 5 s

Replace the electronics
unit

6.4 What to Do in Case of

Problems

Required tools / material

Troubleshooting

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