Rockwell Automation 6180W-xxxx VersaView Workstation User Manual - Manual (Page 53)

Publication 6180W-UM001H-EN-P - August 2007
System Troubleshooting 53
Troubleshooting Checklists Use the following checklists to test or verify items.
Problems During Start-up
•
Is the video loopback cable installed and secure?
•
Are all connections secure?
•
Are the device drivers installed?
•
Are the jumpers on any add-in boards correctly positioned?
•
Is the hard drive formatted and recognized correctly in the
BIOS?
•
Is the RAM memory properly installed? You may want to reinstall
it to be sure of a good connection.
•
Is the IDE cable from the hard drive properly connected? You
may want to see if the system will start from a floppy disk.
•
Is BIOS properly configured? Select Load Optimal Default in the
CMOS setup procedure. This will restore the BIOS settings to the
original factory settings.
Problem After Start-up
•
If you are running a software package, reinstall the software.
•
If the problem is intermittent, you may have a loose connection.
Check all connections including any ISA/PCI cards. Check that
the memory module is fully installed.
•
Does your system have a computer virus? Run anti-virus
software.
•
Select Load Optimal Default in the CMOS setup procedure. This
will restore the BIOS settings to the original factory settings.
•
Although the computers have a regulated and protected power
supply, a transient voltage in the power line or peripheral cable
may cause a flickering display, unexpected restarts, or a locked
up system. If so, exit the application and start over.
•
Is the IDE cable from the hard drive properly connected? You
may want to see if the system will start from a floppy drive.
•
Is the system overheating? Verify that the chassis fan is working
and the fan filter is clean.