Troubleshooting appendix a – Rockwell Automation 2711 PanelBuilder 1200 Transfer Utility User Manual

Page 57

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Troubleshooting

Appendix A

A-6

Error code

What to do

Probable causes

218
“FID mismatch detected”

A rack was configured in the PanelBuilder
application that is not an actual PanelView
terminal rack.

Reassign the correct terminal rack using
PanelBuilder software.

221
“Unknown external error received from 6200
library”

Screen objects have addresses assigned to the
Pass-Through block transfer file.

The PLC controller or the PanelView 1200
terminal don’t have an 82-ohm resistor when
running at 230K baud on Remote I/O.

The Pass-Through block transfer file in the
PanelBuilder application is also being used on a
BTR or BTW instruction in the PLC controller.

Assign a different address to the Pass-Through
block transfer file, or assign different addresses
to the screen objects.

Install 82-ohm resistor.

Assign a unique address to the Pass-Through
block transfer file.

224
“Communications board address incorrect”

PanelView 1200 rack assignment is greater than
7.

The KT card bit pattern doesn’t match the
jumper setting on the KT card.

Use PanelBuilder software 4.00.02 or higher.

Ensure that the settings on the KT card match
those entered in the Pass-Through download
configuration. See the following table for
information on selecting a memory location for
the KT card.

Memory Locations for the 1784-KT Card

The following table lists the memory locations for the 1784-KT card.

Memory
Address (Hex)

PCB Board Switch Settings

Switch
Settings**

M L
S S
B B

A14
(switch 1)

A15
(switch 2)

A16
(switch 3)

A17
(switch 4)

A18
(switch 5)

A19
(switch 6)

A000:0000

closed

closed

closed

open

closed

open

000101

A400:0000

open

closed

closed

open

closed

open

100101

A800:0000

closed

open

closed

open

closed

open

010101

AC00:0000

open

open

closed

open

closed

open

110101

B400:0000

open

closed

open

open

closed

open

101101

B800:0000

closed

open

open

open

closed

open

011101

C000:0000

closed

closed

closed

closed

open

open

000011

C400:0000

open

closed

closed

closed

open

open

100011

C800:0000

closed

open

closed

closed

open

open

010011

CC00:0000

open

open

closed

closed

open

open

110011

D000:0000

closed

closed

open

closed

open

open

001011

D400:0000*

open

closed

open

closed

open

open

101011

D800:0000

closed

open

open

closed

open

open

011011

* This is the factory-set address and is the recommended setting. Some system peripherals (such as VGA cards) may require a different address.
Check your system peripheral’s documentation to see if it requires different settings.
** This is the 6200 software online configuration setting for the 1784-KT.
closed = on = 0
open = off = 1

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