Events – Banner SureCross DX80 Wireless Networks User Manual

Page 60

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Click the Send Test button to send a message to the defined recipient, testing the settings defined for the POP3/SNMP servers as well as
the DNS server. The most common problem is usually the e-mail user and password setup or the system contact. Contact your network
administrators for questions concerning access to outside providers.

Sample Message

An example of a default auto-generated message is:

• This is an automated e-mail alert originating from ‘Cooler System’ at ‘Winky’s Kitchen’ at 14:45:10 02/23/2006.
• The event named ‘Freezer Failure’ with a test criteria of ‘Greater than or equal to’ a value of 28.0000 tested true for register 44,

‘Freezer Temperature’ with a value of 33.0000.

• Additional comments are as follows:
• Somebody needs to call Chilly’s Freezer Service right away.

The equivalent auto-generated cell phone message is:

• Cooler System/Winky’s Kitchen/Freezer Temperature/33.0000=Freezer Failure

The “report on false” version of the sample auto-generated cell phone message is:

• Cooler System/Winky’s Kitchen/Freezer Temperature/27.0000#Freezer Failure

The true condition is indicated by (=) while the false or event resolved condition is indicated by (#) between value and event name.
Only the first 30 characters of each name field are included in the message.

Error Codes

Error codes usually occur after briefly attempting to send an e-mail instead of right away. For a list of possible error codes indicated by
“Status,” refer to Appendix B - Error Codes.

Events

All threshold rules defined under System > Action Rules > Thresholds are listed on the Events page.

E-mail notification may be selected for each threshold on the occurrence of a true, false, or both. Use the checkboxes to select which of
the three recipients groups to notify. In the sample screen shot, e-mail recipient 1 will be notified when the system starts up.

Carefully evaluate analog data before enabling automatic e-mail generation. A threshold without hysteresis and/or minimum times may
generate several e-mails per second when the measured parameter hovers near the threshold limit.

E-mail Acknowledgement. Selecting the Expect Ack checkbox allows the DX80 device to check incoming e-mail for a reply to the event
notification e-mail. Replies must contain an acknowledgement code in the message. When the acknowledgement is received, e-mail
repeating is cancelled to all recipients.

SureCross Web Configurator

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www.bannerengineering.com - tel: 763-544-3164

rev. -

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