SARGENT 7000 Series Vertical Rod Lock - Manual (Page 17)

1/31/13
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A8147A • 800-810-WIRE (9473) • www.sargentlock.com 17
ELR 7000 Series Multi Point Lock
6. TIMER MODE Troubleshooting
Prior to electrical troubleshooting, confirm that the mechanical system properly functions; i.e., that the lever fully retracts
the rods and the door opens freely. Refer to applicable SARGENT 7000 series Multi-point device product instruction sheet to
correct mechanical* installation issues.
IMPORTANT: *ALWAYS disconnect power before making any mechanical adjustments to the system.
The ELR module does not move when 24V input is applied:
o Check inputs to confirm proper voltage and wiring orientation
When configured for TIMER MODE, 24V/12V must be constantly applied and the timer circuit must be closed to cycle the device.
o Remove end cap from rail and confirm that LED is blinking steadily when power is applied. If not, refer to LED signaling.
The onboard timer duration adjustment is not working:
o Remove power when making adjustments to timer delay settings (DIP Switches).
o When a momentary signal is applied to the timer circuit, the circuit must be reopened for the timer to function.
The ELR module does not fully retract or ELR module retracts completely and holds but does not open door:
o *Verify mechanical installation and correct as necessary:
- Is excessive force required to depress the push bar?
- Are latches fully clearing the strikes when mechanically cycled?
The ELR module retracts electrically but does not release. System does not relock.
o Confirm that the TIMER MODE contact is opened (the ELR module will remain depressed until the contact is opened and the
delay has expired).
o Physically disconnect power from ELR (while electrically retracted) to verify if the issue is mechanical.
o *Check for mechanical interference (e.g., warped door, lack of shims, misalignment of rod, etc.).
Rail behaves abnormally (multiple cycles, clicking, delayed retraction, etc.):
o If a momentary contact is applied to the timer circuit, adjust the onboard timer to a longer duration.
o Remove cover from rail and confirm that LED is blinking steadily when power is applied. If not, refer to LED signaling.
For applications using automatic operator(s): Door(s) fail to unlock before doors begin to open:
o Adjust timing of operator to allow 750ms for the rail to fully retract.
o If a momentary contact is applied to the timer circuit, adjust the onboard timer to a longer duration to prevent the device from
locking prior to operator actuation.
For additional installation assistance, please contact 1-800-810-WIRE (9473). When calling, please provide the following information to
improve our service (provide what you can):
o Your name and contact number.
o SARGENT 7000 series Multi-point device product type.
o Location and identification of the affected opening (e.g., site, building, and door number).
o SARGENT order number (located on product box), if available.
o Power supply manufacturer and rated output (i.e., voltage and current).
o Method of operation (e.g., TIMER MODE).
o The number of devices connected to the power supply.
o Symptoms of problem (i.e., observed behavior).