Dell C7765DN MFP Color Laser Printer - Manual (Page 576)

23 Problem Solving
576
Printed toner
smudges when
rubbed with your
finger.
Toner is not
fused.
The paper is
soiled with toner.
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.237).
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.237).
The entire paper
area is printed
black.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Refer to "Replacing Drum Cartridges R1, R2,
R3, or R4" (P.253).
High-voltage power supply
may have malfunctioned.
Contact Customer Support at
dell.com/contactdell.
Nothing is
printed.
Two or more sheets of paper
are being fed simultaneously
(double-feed).
Fan the paper well and load it again.
Refer to "Loading Paper" (P.237).
No toner remains in the toner
cartridge.
Replace the toner cartridge with a new one.
Refer to "Replacing Toner Cartridges"
(P.248).
Power supply or high-voltage
power supply may have
malfunctioned.
Contact Customer Support at
dell.com/contactdell.
White areas or
white or colored
stripes appear.
The machine interior (LED
printheads) may be soiled.
Clean the interior.
Refer to "Cleaning the Interior (LED
Printheads)" (P.260).
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.237).
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.237).
Symptom Cause Remedy