Dell C7765DN MFP Color Laser Printer - Manual (Page 680)

23 Problem Solving
680
124-381
124-382
124-383
124-390
124-391
124-392
124-393
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact Customer
Support at dell.com/contactdell.
124-701 [Cause] The output destination was changed because of the malfunction of the specified output
tray (Side Tray).
[Remedy] Contact Customer Support at dell.com/contactdell. You can use any output trays other
than the defective output tray.
124-702 [Cause] The output destination was changed because of the malfunction of the specified output
tray (Finisher Tray).
[Remedy] Contact Customer Support at dell.com/contactdell. You can use any output trays other
than the defective output tray.
124-705 [Cause] The punch setting was cancelled.
[Remedy] Confirm the punch position, and then execute the operation again.
124-706 [Cause] The folding setting was cancelled.
[Remedy] Confirm the folding setting, and then execute the operation again.
124-708 [Cause] The output destination has been changed to the Center Tray or the Finisher Tray.
The probable causes are as follows:
1)Paper of a different size from the specified is loaded for 2 sided copying.
2)The Punching feature of the Finisher has malfunctioned.
[Remedy] For 1), check whether the specified size paper is loaded in the tray.
For 2), confirm whether the status code 012-231, 012-232, 012-233, or 012-234 is
displayed on the touch screen, and contact Customer Support at dell.com/contactdell.
124-709 [Cause] The document exceeded the maximum number of pages that can be stapled.
[Remedy] Reduce the number of pages, or cancel the stapling setting, then try printing again.
124-710 [Cause] The machine cannot output to the output destination specified. A paper size or a paper
type that cannot be output is specified or something is wrong with the output
destination.
[Remedy] The machine automatically selects the available output destination. If the paper is not
still output from the specified output destination even after the correct paper size and
type is selected, contact Customer Support at dell.com/contactdell.
125-311 [Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact Customer
Support at dell.com/contactdell.
127-210
127-211
127-212
[Cause] A communication error occurred between the machine and the Print Server.
[Remedy] Disconnect the print server cable, and then securely insert the cable into the connector.
Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power.
127-213 [Cause] A communication error occurred between the machine and the Print Server.
[Remedy] Update the machine and the Print Server software to the latest versions.
Status Code Cause and Remedy