Dell C7765DN MFP Color Laser Printer User Manual

Page 650

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23 Problem Solving

650

026-722

[Cause] The USB memory device is not initialized.
[Remedy] Initialize the USB memory device on a computer with the following file format, and then

execute the operation again.
• Supported file formats: FAT12, FAT16 (FAT), FAT32

Note

NTFS is not supported.
A software-encrypted USB memory device is not supported.

If the error still is not resolved, contact Customer Support at dell.com/contactdell.

026-723

[Cause] The machine failed to access to the medium.
[Remedy] 1)Check that the medium is not inserted or removed, or the other medium is not

inserted, while the machine is referencing the medium.

2)Check that the file in the medium can be accessed via a computer.

026-726

[Cause] The machine configuration information at a print job specification does not match the

actual machine configuration.

[Remedy] Modify the machine configuration information in the print driver screen to match the

actual machine configuration.

026-727

[Cause] Probable causes are as follows:

1)Unusable characters are included in the path name of the file location.
2)The length of the path name of the file location (including extension) exceeds the

number of characters available.

[Remedy] Take one of the following measures:

1)Change the path name of the file location.
2)Set the path in the range of 1 to 255 bytes.

026-730

[Cause] The size of paper loaded in the specified tray is unknown.
[Remedy] Check whether the paper guides are correctly positioned in the tray, and then try again.

026-736

[Cause] An internal error occurred while sending the scanned document to the HTTP server.
[Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support

at dell.com/contactdell.

026-737

[Cause] Unable to send the scanned document to the HTTP server because a network error

occurred.

[Remedy] Consult your network administrator whether the network or the server have any

problem.

026-738

[Cause] The machine failed to send scanned document data to the HTTP server because Web

application is closed during it.

[Remedy] Execute the operation again.

027-400

[Cause] Communications with the machine failed.
[Remedy] If other messages are displayed, confirm their content. If the control panel is being

operated, terminate the operation. If remote access is being executed, wait until it

completes. If the error still is not resolved, switch off the machine power, make sure that

the touch screen is blank, and then switch on the machine power.

If the problem persists, contact Customer Support at dell.com/contactdell.

027-442

[Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Auto Stateless Address 1] for IPv6 on the machine, or the IP address of IPv6

on the network device, to remove the duplication of addresses.

027-443

[Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Auto Stateless Address 2] for IPv6 on the machine, or the IP address of IPv6

on the network device, to remove the duplication of addresses.

Status Code

Cause and Remedy

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