Dell PowerVault DP100 - Manual (Page 74)

Back to Contents Page
Troubleshooting Your System
Dell™ PowerVault™ 100 Systems Hardware Owner's Manual
Safety First—For You and Your System
To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not
attempt to service the system except as explained in this guide and elsewhere in your system documentation.
Start-Up Routine
Look and listen during the system's start-up routine for the indications described in Table 5-1.
Checking the Equipment
This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard, or mouse. Before you perform
any of the procedures, see "Troubleshooting External Connections."
Troubleshooting IRQ Assignment Conflicts
Most PCI devices can share an IRQ with another device, but they cannot use an IRQ simultaneously. To avoid this type of conflict, see the documentation for
each PCI device for specific IRQ requirements.
Table 5 -2 lists the IRQ assignments.
Table 5-2. IRQ Assignment Defaults
Safety First—For You and Your System Troubleshooting System Cooling Problems
Start-Up Routine Troubleshooting System Memory
Checking the Equipment Troubleshooting a Diskette Drive
Troubleshooting the Keyboard Troubleshooting an Optical Drive
Troubleshooting Serial I/O Problems Troubleshooting an External SCSI Tape Drive
Troubleshooting a NIC Troubleshooting a Hard Drive
Troubleshooting External Connections Troubleshooting SATA Hard Drives
Troubleshooting a Wet System Troubleshooting a SAS RAID Controller
Troubleshooting a Damaged System Troubleshooting Expansion Cards
Troubleshooting the System Battery Troubleshooting the Microprocessor
Troubleshooting Power Supplies
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.
Look/listen for: Action
A status or error message displayed on the monitor. See System Messages .
A series of beeps emitted by the system. See System Beep Codes .
Diagnostic indicator lights indicate a problem. See Diagnostics Indicator Codes .
Alert messages from the systems management software. See the systems management software documentation.
The monitor's power indicator. See Troubleshooting the Video Subsystem .
The keyboard indicators. See Troubleshooting the Keyboard .
The USB device activity indicator. See Troubleshooting a USB Device .
The diskette drive activity indicator. See Troubleshooting a Diskette Drive .
The optical drive activity indicator. See Troubleshooting an Optical Drive .
The hard-drive activity indicator. See Troubleshooting a Hard Drive .
An unfamiliar constant scraping or grinding sound when you
access a drive. See Getting Help .
IRQ Line Assignment
IRQ0 System timer
IRQ1 Keyboard controller