Dell PowerVault DP100 - Manual (Page 82)

f. As the system boots, observe the monitor screen and the indicators on the keyboard.
10. Perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
b. Open the system. See Opening the System .
c. Perform step d through step f in step 9 for each memory module installed.
If the problem persists, see Getting Help .
Troubleshooting a Diskette Drive
Problem
l Error message indicates a diskette drive problem.
Action
1. Enter the System Setup program and verify that the diskette drive is configured correctly. See Using the System Setup Program .
2. Remove the bezel. See Removing the Bezel .
3. Run the appropriate online diagnostic test. See Using Dell PowerVault Diagnostics .
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. Open the system. See Opening the System .
6. Ensure that the diskette drive interface cable is securely connected to the diskette drive and the system board.
7. Ensure that a power cable is properly connected to the drive.
8. Close the system. See Closing the System .
9. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
10. Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
11. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
12. Open the system. See Opening the System .
13. Remove all expansion cards installed in the system. See Removing an Expansion Card .
14. Close the system. See Closing the System .
15. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
16. Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
If the tests run successfully, an expansion card may be conflicting with the diskette drive logic, or an expansion card may be faulty. Continue to the next
step.
If the tests fail, see Getting Help .
17. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
18. Open the system. See Opening the System .
19. Reinstall one of the expansion cards you removed in step 13 . See Installing an Expansion Card .
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.