Dell PowerVault DP100 - Manual (Page 76)

If the problem is not resolved, see Getting Help .
Troubleshooting the Mouse
Problem
l System message indicates a problem with the mouse.
l Mouse is not functioning properly.
Action
1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running the System Diagnostics."
If the test fails, continue to the next step.
2. Examine the mouse and its cable for signs of damage.
If the mouse is not damaged, go to step 4 .
If the mouse is damaged, continue to the next step.
3. Swap the faulty mouse with a working mouse.
If the problem is resolved, replace the faulty mouse. See Getting Help .
4. Enter the System Setup program and ensure that the mouse controller is enabled. See "Using the System Setup Program."
If the problem is not resolved, see Getting Help .
Troubleshooting Serial I/O Problems
Problem
l Error message indicates a problem with a serial port.
l Device connected to a serial port is not operating properly.
Action
1. Enter the System Setup program and ensure that the serial port is enabled and configured correctly for your application. See Using the System Setup
Program .
2. If the problem is confined to a particular application, see the application documentation for specific port configuration requirements that the program
may require.
3. Run the appropriate online diagnostic test. See Using Dell PowerVault Diagnostics .
If the tests run successfully but the problem persists, see Troubleshooting a Serial I/O Device .
Troubleshooting a Serial I/O Device
Problem
l Device connected to the serial port is not operating properly.
Action