Troubleshooting system cooling problems, Troubleshooting a fan – Dell PowerVault DP100 User Manual

Page 80

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Action

 

 

1.

Run the appropriate online diagnostics test. See

Using Dell PowerVault Diagnostics

.


 

2.

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

 

3.

Open the system. See

Opening the System

.


 

4.

Ensure that the power supply is properly installed by removing and reinstalling it. See

Power Supply

.

 

5.

If the problem is resolved, close the system. See

Closing the System

.

If the problem persists, remove the faulty power supply. See

Power Supply

.

 

6.

Install a new power supply. See

Power Supply

.

If the problem persists, see

Getting Help

.

 

Troubleshooting System Cooling Problems

 

Problem

l

 

Systems management software issues a fan-related error message.

 

Action

Ensure that none of the following conditions exist:

l

 

System cover, cooling shroud, drive blank, or front or back filler panel is removed.

l

 

Ambient temperature is too high.

l

 

External airflow is obstructed.

l

 

Cables inside the system obstruct airflow.

l

 

An individual cooling fan is removed or has failed. See

Troubleshooting a Fan

.

 

Troubleshooting a Fan

 

Problem

l

 

System-status indicator is amber.

l

 

Systems management software issues a fan-related error message.

l

 

Fan status indicator indicates a problem with the fan.

 

Action

 

 

1.

Run the appropriate diagnostic test. See

Using Dell PowerVault Diagnostics

.


 

CAUTION:

Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.

Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.

NOTE:

After installing a power supply, allow several seconds for the system to recognize the power supply and to determine if it is working

properly. The power indicator turns green to signify that the power supply is functioning properly.

CAUTION:

Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.

Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.

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