Troubleshooting the keyboard, Troubleshooting the video subsystem – Dell PowerVault DP100 User Manual

Page 75

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Troubleshooting the Video Subsystem

 

Problem

l

 

Monitor is not working properly.

l

 

Video memory is faulty.

 

Action

 

1.

Check the system and power connections to the monitor.

 

2.

Determine whether the system has an expansion card with a video output connector.

In this system configuration, the monitor cable should normally be connected to the connector on the expansion card, not to the system's integrated
video connector.

To verify that the monitor is connected to the correct video connector, turn off the system and wait for 1 minute, then connect the monitor to the other
video connector and turn the system on again.

 

3.

Run the appropriate online diagnostic test. See

Running the System Diagnostics

.

If the tests run successfully, the problem is not related to video hardware.

If the tests fail, see

Getting Help

.

 

Troubleshooting the Keyboard

 

Problem

l

 

System message indicates a problem with the keyboard

l

 

Keyboard is not functioning properly

 

Action

 

1.

If you are using a USB keyboard, enter the System Setup program and ensure that the USB ports are enabled. See

Using the System Setup Program

.


 

2.

Examine the keyboard and its cable for signs of damage.

 

3.

Swap the faulty keyboard with a working keyboard.

If the problem is resolved, replace the faulty keyboard. See

Getting Help

.

 

4.

Run the appropriate online diagnostic test. See

Using Dell PowerVault Diagnostics

.

IRQ2

Interrupt controller 1 to enable IRQ8 through IRQ15

IRQ3

Available

IRQ4

Serial port 1 (COM1 and COM3)

IRQ5

Remote access controller

IRQ6

Diskette drive controller

IRQ7

Available

IRQ8

Real-time clock

IRQ9

ACPI functions (used for power management)

IRQ10

Available

IRQ11

Available

IRQ12

PS/2 mouse port unless the mouse is disabled through the System Setup program

IRQ13

Math coprocessor

IRQ14

IDE optical drive controller

IRQ15

Available

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