Troubleshooting a damaged system – Dell PowerEdge R300 User Manual

Page 133

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Troubleshooting Your System

133

3 Remove all expansion cards installed in the system. See "Removing an

Expansion Card" on page 97.

4 Let the system dry thoroughly for at least 24 hours.
5 Close the system. See "Opening and Closing the System" on page 70.
6 Reconnect the system to the electrical outlet, and turn on the system and

attached peripherals.

If the system does not start properly, see "Getting Help" on page 167.

7 If the system starts properly, shut down the system and reinstall all of the

expansion cards that you removed. See "Installing an Expansion Card" on
page 96.

8 Run the appropriate online diagnostic test. See "Using Dell PowerEdge

Diagnostics" on page 153.

If the tests fail, see "Getting Help" on page 167.

Troubleshooting a Damaged System

Problem

System was dropped or damaged.

Action

CAUTION:

Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1 Open the system. See "Opening and Closing the System" on page 70.
2 Ensure that the following components are properly installed:

Expansion cards

Power supplies

Fans

Processors and heat sinks

Memory modules

book.book Page 133 Sunday, June 21, 2009 5:16 PM

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