Troubleshooting system memory – Dell PowerEdge R300 User Manual

Page 137

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Troubleshooting Your System

137

support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1 Run the appropriate diagnostic test. See "Using Dell PowerEdge

Diagnostics" on page 153.

2 Turn off the system and attached peripherals, and disconnect the system

from the electrical outlet and peripherals.

3 Open the system. See "Opening and Closing the System" on page 70.
4 Locate the faulty fan indicated by the LCD display or diagnostic software.

For the identification number of each fan, see "Cooling Fan Modules" on
page 84.

5 Ensure that the faulty fan's power cable is firmly attached to the fan power

connector. See "Cooling Fan Modules" on page 84.

6 Reconnect the system to its electrical outlet, and turn on the system and

attached peripherals.

7 If the problem is not resolved, install a new fan. See "Cooling Fan

Modules" on page 84.

If the replacement fan is working properly, close the system. See "Opening
and Closing the System" on page 70.

If the replacement fan does not operate, see "Getting Help" on page 167.

Troubleshooting System Memory

Problem

Faulty memory module.

Faulty system board.

Front-panel status LCD indicates a problem with system memory.

Action

CAUTION:

Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and

book.book Page 137 Sunday, June 21, 2009 5:16 PM

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