Troubleshooting – Panasonic DVD-A105U User Manual

Page 82

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ENGLISH

Troubleshooting

Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple

checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your

dealer for instructions.

[Consult PASC Authorized Servicenters for detailed instructions or call 1-888-PANA-DVD (1-888-726-2383) for the address of an

authorized factory servicenter.]

Symptom (Common)

Remedy

No power

Insert the AC power plug securely into the power outlet.

Power turns itself off.

The power is automatically turned off after approx. 30 minutes have elapsed in the

stop mode (auto power-off function). Turn the power back on.

• Play fails to start even when PLAY is

pressed,

• Play starts but then stops immediately.

•Condensation has formed: wait about 1 to 2 hours to allow the player to dry out.

•This player cannot play discs other than DVDs, Video CDs and CDs.

•The disc may be dirty and may require cleaning.

• Ensure that the disc is installed with the label side up.

No picture.

• Ensure that the equipment is connected properly.

• Ensure that the input setting for the TV is “Video”.

• No sound.

• Distorted sound.

• Ensure that the equipment is connected properly.

• Ensure that the input settings for the TV and stereo system are correct.

Picture is distorted during rapid advance

or rapid reverse.

The picture will be somewhat distorted at times: this is normal.

No rapid advance (or rapid reverse) play.

Some discs may have sections which prohibit rapid advance (or rapid reverse).

No 4:3 (16:9) picture.

Choose the correct setup “TV Aspect" item which matches the TV set used.

No on-screen display.

The “Off” setting is selected for “On-Screen Messages”: select “On”.

No operations can be performed with the

remote control.

•Check the batteries are installed with the correct polarities (-i- and -).

•The batteries are depleted: replace them with new ones.

• Point the remote control unit at the remote control sensor and operate.

•Operate the remote control unit at a distance of not more than 23 feet (7 meters)

from the remote control sensor.

• Remove the obstacles between the remote control unit and remote control sensor.

No key operation (by the unit and/or the

remote control) is effective.

Set the POWER button to OFF and then back to ON. Alternatively, turn off the

power, disconnect the power plug and then re-connect it. (The player may not be

operating properly due to lightning, static electricity or some other external factor.)

On-Screen Menu Icons not displayed or

only partially displayed on the TV Screen.

Select the appropriate TV screen type by consulting the operating manual for the

TV.

If you cannot solve your problem.

Call our Panasonic Customer Call Center at 1-888-PANA-DVD (1-888-726-2383) for

further assistance.

Symptom [DVD]

Remedy

Play does not start even when title is

Confirm the “Ratings” setting.

selected.

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