Industrial Data Systems IDS 430 - Manual (Page 8)

IDS 430/433 Users Manual Version 1.0
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WARRANTY INFORMATION
INDUSTRIAL DATA SYSTEMS, INC. LIMITED WARRANTY.
Industrial Data Systems, Inc., warrants that the products furnished are free from defects in
material and workmanship and perform to applicable, published Industrial Data Systems, Inc.,
specifications for one (1) year from the date of shipment.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY EXPRESSED OR IMPLIED. IN NO
EVENT SHALL INDUSTRIAL DATA SYSTEMS, INC. BE LIABLE FOR LOSS OF PROFITS, OR
INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR OTHER SIMILAR DAMAGES
ARISING OUT OF ANY BREACH OF THIS WARRANTY PROVISION.
The liability of Industrial Data Systems, Inc. shall be limited to repairing or replacing, WITHOUT
CHARGE, any defective products, which are F.O.B Industrial Data Systems, Inc. Plant.
Equipment or parts, which have been subject to abuse, misuse, accident, alteration, neglect,
unauthorized repair or installation, are not covered by warranty. Industrial Data Systems, Inc.
shall have the right of final determination as to the existence and cause of defect. As to items
repaired or replaced, the warranty shall continue in effect for the remainder of the warranty
period, or for ninety (90) days following date of shipment by Industrial Data Systems, Inc. of the
repaired or replaced product, whichever period is longer. No liability is assumed for expendable
items such as lamps and fuses. No warranty is made with respect to customer equipment or
products produced, to Buyer's specifications except as specifically stated in writing by Industrial
Data Systems, Inc. and contained in the contract. In no case is product to be returned without
first obtaining permission and a Customer Return Authorization Number (RMA) from Industrial
Data Systems, Inc. Product being returned during or after the original warranty period should be
carefully packed and sent prepaid and insured along with an explanation of the problem.
Customer shall be responsible for all damages resulting from improper packaging or handling,
and for loss in transit. If it is found that Industrial Data Systems, Inc. product has been returned
without cause and is still serviceable, customer will be notified and Product returned at
customer's expense. Repairs or replacements made by Industrial Data Systems, Inc. on
Products under warranty will be returned, shipped at NO CHARGE by method of shipment
Industrial Data Systems, Inc. deems most advantageous.
EXCEPT AS SPECIFICALLY PROVIDED HEREIN, THERE ARE NO OTHER WARRANTIES
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
RETURN POLICY Any piece of equipment purchased by the original purchaser can only be
returned for credit or exchange durring the first 45 days after shipment. This policy excludes any
returns for warranty consideration. Items returned for other than warranty is subject to a restock
fee equal to 10% of the list price of the hardware. This fee is accessed for packaging, handling,
testing, inspection, and the resultant paperwork that is required to receive and return the
hardware to stock for resale.
All such items should be returned in its original shipping container. Any damage not reported
when the purchaser originally received the hardware or software is also subject to resonable
repair fees to bring it back to new condition. The purchaser will be advised of these fees in writing
at the time they are accessed.
All items returned should be returned with a Return Material Autherization number ( RMA ) issued
by an IDS employee. The RMA number should be clearly marked on the outside of the box.