GTCO AccuTab II - Users Guide - Manual (Page 25)

AccuTab II 25
 Power cable to serial connector?
 Pointer cable to tablet?
 Serial cable to tablet?
 Serial cable to computer? Check that the cable is connected to the serial port
specified in your software package.
 Is the tablet set up according to the software recommendations?
 Are any of the connector cables or receptacles damaged? Check for bent pins, cut
insulation and loose wires.
Computer Checklist
 Is the computer plugged into a live outlet? Did you turn on the computer?
 Does the computer work with any of your software? Try one of your other
programs. If the computer has a diagnostic diskette, use it.
 Is your software package installed correctly?
 If your communications connection is USB, does the USB port work? If serial, does
the serial port work? The only way to test the port without special equipment is to
reinstall something that has worked in the past and see if it still works.
 Have there been any recent electrical storms in your area that may have damaged
your equipment?
Software Checklist
Does the tablet work with some software?
If your tablet currently works with some software packages, you know that the tablet, USB
or serial port and computer work.
 Even if the software package you are trying to install and the software that is
working both support the same tablets, it does not always mean that you can use
the same tablet settings. The output format may be the same, but the
communications protocol, resolution, operating mode and data rate may be
different. Check your software’s requirements.
 Call the software manufacturer. Perhaps the software package has a problem with
another component of your system.