Interlogix Concord 4 User Manual - Manual (Page 69)

Concord 4 User Manual 67
Touchpad/voice feedback Trouble condition
Low batt The emergency backup battery in the control panel is low and
must be recharged or replaced. If AC power is out, the security
system may shut down once the battery is below the operating
level. When AC power is restored, the panel recharges the
battery. If the trouble condition exists more than 24 hours after AC
power is restored, call your security dealer for service.
Sensor supervisory There is a problem with how the sensor is communicating with the
panel. Test the sensor in test mode. If testing the sensor does not
clear the trouble condition, call your security dealer for service.
Sensor trouble A sensor may have an internal problem or a fire/smoke sensor
may not have properly reset after activation, or the sensing
chamber may be dirty or partially obstructed. Test the sensor in
test mode. If testing the sensor does not clear the trouble
condition, call your security dealer for service.
Sensor xx low battery A sensor has a low battery. Disarm the system and remove the
sensor cover. If the battery is an alkaline AA or AAA, change the
battery. If the battery is any other type, call your security dealer for
service.
Sensor xx tamper A sensor cover is off or open. Secure the cover and trip the
sensor to clear the tamper condition.
Phone failure trouble The system can’t communicate with the central station. The
system tries to report to the central station three times before
indicating phone failure trouble, then makes five more reporting
attempts.
Make sure the panel is connected to the special phone jack
installed by your security dealer.
Disconnect the panel from the special phone jack and check the
phone for a dial tone. If you hear a dial tone, call your security
dealer for service. If you don’t hear a dial tone from any phone,
telephone service in your home or area may be out.
Phone failure trouble takes precedence over other system
problems, so you must clear the phone failure message (by
disarming the system) before you are able to see other system
messages.
Receiver interference or
receiver failure There is a receiver failure or receiver interference problem. Call
your security dealer for service.
Memory failure or all text is lit
on a fixed display touchpad There is a system memory failure. Call your security dealer for
service.
Auxiliary phone trouble There is a problem with the cellular backup-reporting portion of
your system. Call your security dealer for service.
Aux power fail There is a problem with the power supplied to parts of the system.
Call your security dealer for service.
Bus failure unit nn There is a problem with one of the peripheral devices in your
system. Call your security dealer for service.