12 troubleshooting, Solving common problems – EXFO IQS-1700 High Performance Power Meter for IQS-500/600 User Manual

Page 103

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High Performance Power Meter

95

12 Troubleshooting

Solving Common Problems

Problem

Probable Cause

Recommended Action

LED push button

does not illuminate.

Power is not on.

Check AC power cord and turn

on the Intelligent Test System

units.

Module is not

properly inserted.

Turn off the Intelligent Test

System units, then remove and

reinsert the module.

Unit has locked up.

Reboot the Intelligent Test

System.

LED is burnt out.

Call EXFO.

Pressing LED push

button does not

open the module

application’s main

window.

Computer has locked

up.

Reboot the Intelligent Test

System.

Power meter does

not respond to new

commands.

IQS Intelligent Test

System still

processing remaining

commands.
«Processing» is

displayed in the status

bar.

New commands will be

executed after completion of

current processing.

– – – – – – – is

displayed as power

value.

Power level is below

the minimum

detectable power.

Select an appropriate manual

measurement range (lower

range) or Autorange.

+++++++ is

displayed as power

value.

Power level is above

the maximum

detectable power

(saturation).

Select an appropriate manual

measurement range (higher

range).
Turn the source off.

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