Xblue Networks X-44 - Manual (Page 45)

Automated Attendant Greetings
Description:
The X-44 a complete telephone system, which includes a full automated attendant. The Automated
Attendant can have one day (On Duty) and one night (Off Duty) greeting, which can be programmed to
automatically switch between greetings.
Operation:
To customize your Automated Attendant Greeting:
From and Idle X-44 Telephone:
Menu > 4. VAA Settings (enter Admin Password) > 3. Customize AA Voice
Select between the On Duty and the Off Duty greeting.
Common Greetings
• Day Greeting: Thank you for calling <my company>, if you know your party’s extension dial it now
or press zero (0) to speak to the attendant.
or
• Thank you for calling <my company>, If you have reached this message during business hours,
which are 8:00 am to 5:00 pm, Eastern Time, then we are all helping other customers. If you know
your party’s extension number, please dial it now, or press zero (0) to speak to the attendant.
• Night Greeting: Thank you for calling <my company>, you have reached us after our regular
business hours, which are 8:00 am to 5:00 pm, Eastern Time. If you know your party’s extension
number, dial it now, or press zero and leave a message and someone will contact you on the next
business day.
Notes:
1. The X-44 Auto Attendant will automatically switch between day and night every day based
on the Automatic Day and Night Mode settings.
2. Calls can be programmed to be answered by the Auto Attendant or ring one or all phones
before the auto attendant answers the call.
Notes:
All other extensions are locked, and cannot take phone calls, when you
are recording the Auto Attendant Greetings.
Feature Descriptions
45