If a problem occurs – Grass Valley Profile Mix Effects Upgrad 100 Fibre Channel User Manual

Page 77

Advertising
background image

If a Problem Occurs

PDR 100 Fibre Channel Installation

77

If a Problem Occurs

If you have a problem, first check all connections and power switches. If
connections are correct and switches are On, run the following diagnostics:

1. Open the

PDR Debug Tools

group.

2. Choose

PDR Diagnostics

. The Diagnostics window appears.

Note that when the Diagnostics window opens, the following message may appear:

Checking availability of VDR Services. Please wait

This message stays on screen for approximately one minute and you may then
proceed. If the message remains on the screen, restart the Profile system and the
Diagnostics program. If the message still remains, contact Grass Valley Group
Product Support (see front of manual).

3. Select the

Master EDR

button. Test control buttons for the Master EDR

board appear.

4. When a

READY

prompt appears in the GDB960 window, select the

All Tests

button on the Master EDR board menu.

5. Observe the messages which appear in the GDB960 window. If any

**FAILED**

message appears, the EDR Master board is bad and needs to

be replaced.

6. If no failures are noted, at the end of the tests, when

READY

re-appears,

choose

Done

in the Master EDR board menu.

7. Repeat Steps 3 through 6 for the Slave EDR board.

8. Repeat Steps 3 through 6 for the Fibre Channel board.

Note that one of the Fibre Channel board tests is a DMA test, which checks
the ability of the Fibre Channel board to access the memory on the EDR
boards. Because the DMA test waits for completion of the Fibre Channel
board initialization before proceeding, it may take a minute or more to
complete the DMA test.

Once you have checked the Master EDR, Slave EDR, and Fibre Channel
boards, run a system level confidence check.

9. Choose

Diagnostics

Tests

, then select

All Board Tests

. This executes

diagnostics for all installed boards. On a system with several optional boards,

Advertising