Epson PhotoPC 3100Z - Manual (Page 66)

Contacting Customer Support 66
If your camera is not operating properly and you
cannot solve the problem using the troubleshooting
information contained in this guide, contact customer
support services for assistance.
To help us assist you more quickly, please provide the
following information:
Serial number of your camera
(see the label on the bottom of the camera)
Camera model
Brand and model of your computer
EPSON Photo!4 software version
(click About on the Setup menu)
Operating system and version you are using
(for example, Windows 95 or Mac OS)
Software applications that you normally use
with your camera and their version numbers
Note:
EPSON recommends making back-ups of your images
before sending your camera for repairs. EPSON is not
responsible for any lost images.
For United Kingdom and the Republic of
Ireland Users
If you purchased your product in the UK or the
Republic of Ireland, EPSON (UK) LTD provides a
range of customer services and technical support.
Support via the World Wide Web
❏ For information on the latest EPSON products,
software drivers, on-line user guides and answers
to frequently asked questions:
http://www.epson.co.uk
❏ To email EPSON Technical Support:
http://www.epson.co.uk/support/email/
❏ For a full list of EPSON Customer and Warranty
Support services:
http://www.epson.co.uk/support/