Printer resets or turns off frequently, Document prints from wrong tray, Automatic 2-sided printing problems – Xerox Phaser 3330 User Manual

Page 70

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Caution

Plug the three-wire cord with grounding prong directly into a grounded AC outlet.

Related Topics:

Electrical Specifications

Printer Resets or Turns Off Frequently

Solutions

Probable Causes

Turn off the printer, confirm that the power
cord is plugged in correctly to the printer and
the outlet, then turn on the printer.

The power cord is not plugged into the outlet
correctly.

Turn off the printer, then turn it on again. Print
the Error Messages report from the
Troubleshooting Pages menu. If the error per-
sists, contact your Xerox representative.

A system error occurred.

Turn off the printer, then connect the power
cord to a suitable outlet.

The printer is connected to an uninterruptible
power supply.

Plug the printer directly into the outlet or into
a power strip that is not shared with other high-
power devices.

The printer is connected to a power strip shared
with other high-power devices.

Document Prints from Wrong Tray

Solutions

Probable Causes

1.

Check the tray selected in the print driver.

2.

2. Go to the page setup or printer settings
of the application from which you are
printing.

3.

3. Set the paper source to match the tray
selected in the print driver or set the paper
source to Automatically Select.

Application and print driver have conflicting
tray selections.

Automatic 2-Sided Printing Problems

Solutions

Probable Causes

Ensure that you are using a supported paper
size and weight for 2-sided printing. Envelopes
and labels cannot be used for 2-sided printing.
For details, see

Supported Types and Weights

for Automatic 2-Sided Printing

and

Supported

Standard Paper Sizes for Automatic 2-Sided
Printing

.

Unsupported or incorrect paper

Xerox

®

Phaser

®

3330 Printer

7-2

User Guide

Troubleshooting

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