Xerox Phaser 3330 - Manual (Page 96)

Getting Help
Xerox provides several automatic diagnostic utilities to help you maintain productivity
and print quality.
Control Panel Messages
The printer control panel provides information and troubleshooting help. When a fault
or warning condition occurs, the control panel displays a message informing you of the
problem.
Available Information Pages
Information pages provide important details to help you troubleshoot issues or analyze
printer use. You can print information pages from the printer control panel.
Description Information Page
The Configuration Report provides product information including,
installed options, network settings, port setup, tray information, and
more. Configuration Report
Shows information/life remaining status on Routing Maintenance
Items. Supplies Usage Page
Lists Device information, Billing Meter information, and more. Usage Profile
List of installed internal fonts on printer. PostScript Font List
PCL Font List
One touch to print all of the available Information pages. Print All Above Reports
For information on how to print information pages, refer to Information Pages .
Accessing Available Information Pages
To access the Information Pages:
1. At the printer, press the Menu button.
2. Press the Down arrow button, and select Information.
3. Press the Right arrow button.
4. Press the Down arrow button, and select Information Pages.
5. Press the Right arrow button.
Online Support Assistant
The Online Support Assistant is a knowledge base that provides instructions and
troubleshooting help to solve your printer problems. You can find solutions for
print-quality problems, paper jams, software installation issues, and more.
To access the Online Support Assistant, go to www.xerox.com/office/3330support .
Xerox ® Phaser ® 3330 Printer 7-28
User Guide
Troubleshooting