Where to get help, Internet support, Speak to a support representative – Epson Z8250NL User Manual
Page 114: Purchase supplies and accessories, P.114
Where to Get Help
114
Where to Get Help
If you need to contact Epson for technical support services, use the
following support options.
Internet Support
Visit Epson's support website at
www.epson.com/support
(U.S.) or
www.epson.ca/support
(Canada) for solutions to common problems
with your projector. You can download utilities and documentation, get
FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the EPSON PrivateLine Support service, call (800) 637-7661 and
enter the PIN on the EPSON PrivateLine Support card included with
your projector. This service is available for the duration of your warranty
period. You may also speak with a projector support specialist by dialing
(562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday
and 7 AM to 4 PM, Pacific Time, Saturday.
Days and hours of support are subject to change without notice. Toll or
long distance charges may apply.
Before you call for support, please have the following information ready
• Product name
• Product serial number (located on the bottom or rear of the projector,
or in menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
Purchase Supplies and Accessories
You can purchase screens, other optional accessories, and replacement
parts from an Epson authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase online at
www.epsonstore.com
(U.S. sales) or
www.epson.ca
(Canadian sales).
To purchase a replacement remote control, call (562) 276-4394 (U.S.) or
(905) 709-3839 (for dealer referral in Canada).