Ce f – TA Triumph-Adler 261ci User Manual

Page 350

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10-14

Troubleshooting > Responding to Error Messages

C

E

F

Error Message

Checkpoints

Corrective Actions

Reference

Page

Cannot connect to Authentication
Server.*

*

When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.

Set machine time to match the server’s
time.

9-27

Check the domain name.

9-36

Check the host name.

9-36

Check the connection status with the
server.

Cannot duplex print on the
following paper.*

Did you select a paper size/type
that cannot be duplex printed?

Press [Paper Selection] to select the
available paper.
Press [Continue] to print without using
Duplex function.

4-7

Cannot print the specified
number of copies.*

Only one copy is available due to
processing too many jobs in parallel.
Press [Continue] to continue printing.
Press [Cancel] to cancel the job.

Cannot process this job.*

This job is canceled because it is
restricted by User Authorization or Job
Accounting. Press [End].

Cassette is not installed.

Cannot feed paper. Set the cassette
indicated on the touch panel.

Check the toner container.

The toner container is not installed
correctly. Set it correctly.

10-2

Check waste toner box.

Is the waste toner box full?

Replace the waste toner box.

10-4

The waste toner box is not installed
correctly. Set it correctly.

10-4

Error Message

Checkpoints

Corrective Actions

Reference

Page

Error occurred at cassette #.

Remove the indicated cassette. Press
[Next >] to follow the instructions.

Error Message

Checkpoints

Corrective Actions

Reference

Page

Failed to specify Job
Accounting.*

*

When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.

Failed to specify Job Accounting when
processing the job externally. The job is
canceled. Press [End].

Failed to store job retention data.

The job is canceled. Press [End].

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